Recently, some people reflected that portrait photos printed on PET card driver's licenses deviated from the white background frame, losing aesthetics.
The case of Mr. N.V.T (28 years old) is an example.
Mr. T said that he has a Class C driver's license since 2020. In August last year, when his driver's license was about to expire, he completed procedures to renew his driver's license on the online Public Service Portal.
After a few days, his driver's license was updated on the VNeID and VNeTraffic applications.
Until January 11, 2026, he received his PET driver's license. However, according to Mr. T's reflection, the portrait photo printed on the hard card was skewed, unbalanced, and had many blank parts.
I also don't know why it's like that. If it's a system error, I hope the authorities will make adjustments so that the portrait printed on the driver's license is more balanced, ensuring aesthetics" - Mr. T said.
Talking to Lao Dong Newspaper, Lieutenant Colonel Huynh Tan Nam, Head of the Road Motor Vehicle Driver Testing and Issuance Team (Traffic Police Department, Hanoi City Police) said that it may be because the online Public Service software in the early days was not compatible with the image size, leading to the fact that the portrait photo printed on the hard copy of the driver's license deviated from the frame.
This does not affect the legal validity of the driver's license" - Lieutenant Colonel Nam said.
In addition to the physical driver's license, according to Lieutenant Colonel Huynh Tan Nam, people can present a driver's license integrated on VNeID and VNeTraffic applications when requested for inspection by functional forces.
In Hanoi, people who encounter the above problems, if they need to renew a new driver's license, can come to the Headquarters of the Road Motor Vehicle Driver Testing and Issuance Team - Hanoi Traffic Police Department (No. 2 Phung Hung, Ha Dong ward) to be guided on how to resolve it.
